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American Mystery Shopping: Become a Mystery Shopper

As a mystery shopper, your job will be to evaluate and comment on customer service in a wide variety of shops, stores, restaurants and services in your area. This is your chance to get paid to shop & dine out. You can make money, have fun and help improve customer service. The importance of customer service has turned mystery shopping into a $1.6 billion a year industry.

What is a Mystery Shopper?

A mystery shopper (also called a secret shopper) is someone who gets paid to visit a store or restaurant and secretly evaluate things like customer service, store cleanliness and product quality. After the visit, the secret shopper fills out a brief questionnaire (shopper report) describing their shopping experience and gets paid for their time and opinions. The business owner then uses the information the mystery shopper has given them to make any necessary improvements in their store or service. 

Get Paid to Shop

Mystery shopper jobs pay well and quite often, the secret shopper is treated to free merchandise and free meals as part of the job. A secret shopping career can be very exciting, and for those who love to shop and dine out – it’s the perfect job that offers fun assignments and flexible schedules. ‚Äč